zZounds Review: Is zZounds Legit?

is zzounds legit

If you’re trawling through a sea of online retailers looking for a guitar. You may have come across zZounds. 

Buying an instrument is an exciting time for any musician.

But the thrill of adding a new piece of kit to your collection can subside to trepidation.

It has to be right for you—and there are many ways it can go wrong.

Fakes are infiltrating the market. Not to mention you want the best price. What if you need to send your guitar back? Don’t fall victim to a shoddy return policy. And this just scratches the surface.

A surefire way to calm your fear? Buy from a reputable site. 

So what about zZounds?

Is zZounds legit?

In short, yes, zZounds is legit. Not only legit, but they’re also becoming a leader in the market. Their stock is huge and comprises top brands in everything from guitars to pro audio. Benefits of zZounds include payment plans, solid return policies, fast delivery, and the lowest price guarantee.


zZounds is a top online guitar store that has offerings from some of the biggest guitar brands in the industry. They have some of the best prices on the market and offer some of the quickest shipping times out of any online music retailer.

Shop zZounds

Is zZounds Legit? – Company Background Info

Totally! It’s understandable why you’d show caution, but you’re in safe hands with zZounds.

We always encourage research when investing big. So it’s worth checking out other online stores. But all-in-all, zZounds is up there with the big hitters like Sweetwater and Guitar Center.

It isn’t new to the party. zZounds has been on the scene since 1996.

The company manifesto has some points of interest for us guitarists. For starters, the customer service team doesn’t get paid commission. Why does this matter?

Well, it’s assuring that you’re not the subject of sales spiel. It works for the buyer because there’s no reason for the sales team to upsell you out of your budget. The company makes a thing of employing musicians to offer expert advice.

zZounds has some unique sales to get bang for your buck too. Look out for ‘Big Deals’ weekly specials and ‘Rebate Roundup’. So it’s worth dropping in to see if you can grab a bargain.

If you aren’t fussed about the gear being brand new. Keep a keen eye on the ‘Used Gear on Clearance’. This is where you get fully functioning second-hand gear at low prices.

Is zZounds Safe? – zZounds Reviews

In an ideal world, you’d be able to try a guitar before you commit to buying it. This traditional method of transaction ensured you were at comfort with the instrument.

The times they are a-changin’” Bob Dylan sang. Has this phrase ever been more relevant?

Online retail has boomed. Cutting costs on retail space ensures online vendors can sell at ultra-competitive prices. While we may prefer traditional methods of buying, the allure of saving dollars is difficult to resist.

Throw in a global pandemic that’s kept us indoors. You’ve got e-retails surpassing 3.5 trillion U.S. dollars worldwide in 2020.

But with online purchases come concerns about the safety of your transaction.

Is zZounds safe?

zZounds is safe. You can expect customer services for musicians by musicians. The ultimate safety net is the 45-day hassle-free return policy. Don’t like your item? Then you can send it back within this timeframe.

BizRate Surveys – According to BizRate Surveys, zZounds are a top performer. They score 9.3 out of 10 in overall satisfaction and 9.4 out of 10 in likelihood to recommend. These top reviews have resulted in the ‘Platinum Circle of Excellence’ reward. So it’s safe to say they come highly recommended.

Of course, you’ll encounter critical reviews.

But here is the thing. Every website will have critical reviews. Have you heard of complain culture? Serial complainers are eager to launch an attack at any opportunity. Consider this and have a balanced outlook.

There are of course genuine complaints that are a cause for concern. But it’s worth remembering, no company can get it right 100% all the time.

Also, keep in mind that in general, people are more likely to write a review online after a negative experience rather than a positive one. When people have a bad experience, they’re quick to go online and complain. On the other hand, when someone has a positive experience, they aren’t likely to leave a review because it’s just seen as the norm.

Reasons to Shop at zZounds


zZounds is a top online guitar store that has offerings from some of the biggest guitar brands in the industry. They have some of the best prices on the market and offer some of the quickest shipping times out of any online music retailer.

Shop zZounds

So why is zZounds a worthwhile visit for guitarists? Let’s have a look at some features that make it a good place to look for your perfect guitar.

Fast & Free Shipping

You’ve siphoned through your options and you’re sure you’ve found ‘the one’. You can’t bear to spend time apart.

“Get me my guitar!”

zZounds ships your order on the day you buy. They have four warehouses in Mississippi, Nevada, New Jersey, and Ohio. These locations are by design to ensure most orders arrive within 1-2 business days of shipment.

Not only is delivery fast— but it’s also free.

And this is an enormous factor. Unless you’re buying a harmonica or a triangle, instruments come in heavy packages. So without free postage and packaging expect to pay tremendous amounts for shipping. Imagine paying for that Marshall stack to get through the postage system.

Flexible Payment Plans

Are you looking to push the boat out and buy a premium guitar? Price can be the biggest deterrent between you and your dream.

But what if you cut the cost up into manageable bite-sized amounts?

Often this can be a minefield. Hidden charges can come back to bite you. So what’s the truth about the zZound payment plan?

zZound ‘Play as you Pay’ Installment Plan enables you to spread the costs over several payments. Pay an amount upfront and then split the rest into equal monthly installments.

It might sound daunting, but the process is simple. At the checkout, all you need to do is select your plan and away you go. No paperwork and best of all—no interest.

To qualify, all you need is a United States billing address, social security number, and an active email address.

It doesn’t restrict you to a big layout for those premium guitars though. Orders as small as $79 will qualify.

Let’s have a look at the finer details and crunch the numbers.

You have the option of splitting the amount into payments of 4, 6, 8, or 12 payments.

And this is the minimum and cap for each option:

  • 4 Payments: Capped at $1,000. $79 smallest order.
  • 6 Payments: Capped at $1,250. $379 smallest order.
  • 8 Payments: Capped at $2,000. $599 smallest order.
  • 12 Payments: Capped at $3,000. $899 smallest order.

If something is too good to be true—it usually is. So what’s the catch?

Well, there isn’t. After doing some digging, the only thing that you could deem as a ‘catch’, is the small application fee. This is a drop in the ocean and the fees for each plan are below:

  • 4 Payments: $6.95
  • 6-Payments: $13.95
  • 8-Payments: $16.95
  • 12-Payments: $24.95

Is there anything else you need to know?

Keep in mind that the payment plan might not extend to promotional offers.

If you’re unsure, the best piece of advice is to drop an item in the basket and see what plans are available. Alternatively, contact zZounds.

It’s an avenue worth exploring. Splitting payments can make payments more manageable. So the dream guitar could be within your reach after all.

zZounds Return Policy

This is an important feature. Imagine splashing big bucks on a guitar that doesn’t feel right?

Even worse, imagine receiving something with a scuff mark or faulty electronics.

When buying online, always have the safety of a return option.

What’s the zZound return policy?

We guarantee your complete satisfaction for 45 days after your order is delivered.

Sounds promising, doesn’t it?

They also claim to return your product for any reason. So if you don’t connect with your guitar because of something as trivial such as color. You can send it back.

You can request an identical replacement. Integral if there’s a fault with your guitar. Exchange for another product, superb if your order didn’t hit the spot. Or request a refund, ideal if you panic bought after a tipple.

There are some things to consider.

Don’t buy through Paypal. They can’t complete exchanges when you use this method of payment.

Ensure you return your product with no sign of wear and tear and include all the original content. So if you slide on your knees mid guitar solo and have a bang. The scratch will void the return policy.

If your item arrives damaged. Take a photo and return immediately. 

Finally, make sure you follow the return policy here. This will ensure your return goes fast and smooth.

While nothing can beat cold hard research when buying a guitar. The return policy is a safety net to give you confidence with your buy.

Selection of Products

If you’re a guitarist, the chances are other areas of music will be of interest.

Have you started making home recordings? Then you can look at options on zZounds. They also cover drums, bass, and keyboards to name a few.

But if the guitar is the be-all and end-all, then you’ll have fun searching through the selection of products.

The guitar selection is vast. From affordable budget options to the premium Gibson, Fender, and PRS. zZounds covers all price ranges with a multitude of manufacturers.

Then there’s amplification. An amp is as important as your guitar and there’s an amp to suit every genre, ability, and budget.

For sound shaping, there are 948 different guitar effects and pedals. It’s safe to say, if you want to zone in on a sound, you’ll find the right ingredients.

It’s a great visit for any guitar geek and a perfect way to discover new products that’ll help sculpt your sound.

Should You Buy at zZounds?


zZounds is a top online guitar store that has offerings from some of the biggest guitar brands in the industry. They have some of the best prices on the market and offer some of the quickest shipping times out of any online music retailer.

Shop zZounds

Here at Guitar Advise, it’s all about remaining impartial. You need sound advice from a fellow guitarist and not a salesperson.

So having looked at the benefits and things to look out for when shopping at zZounds, here is the big question.

Should you buy at zZounds?

The answer is a definitive yes. zZounds has something for everyone with flexible payment options to boot. Whether it’s a budget option or a once in a lifetime purchase, they’ll have you covered with their vast stock and payment plan. Furthermore, if you find a lower price, they’ll beat it.

They’re an online retailer so you can’t stroll in and try one of their guitars. No one can begrudge you for wanting to do this. Besides, you may prefer the more traditional mode of transaction. If this is the case, there’s no harm in going to your local shop. 

Also, remember to be wary of using Paypal. They don’t cover your warranty using this method of payment.


Is zZounds a Legit Website?

Yes, zZounds is legit. Musicians can shop with ease and here are some reasons why. Fast and free delivery that gets your purchase to you in a couple of days. Their return policy means you can send your item back should there be any issues, or it wasn’t what you imagined. There’s a payment plan to make the out of budget more viable. And the selection of products is great fun for musicians to browse.

Where Does zZounds Ship From?

zZounds are shrewd with shipping. To fulfill their promise of fast delivery, they have four thoughtfully placed warehouses. To ensure they can reach all parts of the US at speed with their centers are in Mississippi, Nevada, New Jersey, and Ohio

Is zZounds and American Musical Supply the Same Company?

zZounds and American Musical Supply are both independently owned companies. They aren’t the same company.

If you dig deeper using a business directory such as DnB. You’ll find that both companies register their address as 8 Thornton Road, Oakland, NJ, United States.

Considering both companies are online-only retailers. Both could likely use the same wholesale supplier based in Oakland, NJ.

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